- How long do I have to consume your products?
As for preserved products, you can read the expiry dates on the label, as regards fresh products on our citrus fruits, harvested on the day of shipment, we guarantee at least 10 days of freshness if kept in the right temperature and light conditions.
- Can I use the peel of your citrus fruits?
Of course, the peels of our citrus fruits are edible and can be used in the kitchen to make, for example, limoncello, arancino, candied peels or simply dipped in your cocktail.
- What are the shipping times?
As for citrus fruit, we usually collect the day after receiving the order.
Once packaged, we entrust your order to the courier who usually delivers within 24/48 HOURS. Furthermore, to prevent your package from remaining in the sorting centers for too long, we avoid shipping from Thursday to Sunday.
- Is it possible to deliver to an address other than that of the buyer?
Certainly, when specifying the destination address, you can choose the desired address, therefore also an address other than that of the person purchasing.
- How does the delivery of my order take place?
We ship by courier and your parcel will be delivered to the address of your choice.
- Is it possible to track the order once it has been shipped?
Once we have entrusted your order to the courier, we will send you the tracking number with which you can trace the shipment and view the expected delivery date.
Delivery is made from Monday to Friday, throughout the day.
If the recipient is absent at the time of delivery, the courier will leave a notice of non-delivery through which it is possible to request free delivery.
- My order is incomplete, some products have not been delivered.
This is a careless error for which we apologize. We package orders manually and sometimes it can happen that we do not include a product due to our distraction. Please contact us as soon as possible by sending an email to firstname.lastname@example.org indicating:
the order number present in the confirmation email
a brief description of the problem.
- What payment methods are accepted?
The payment methods accepted on letenutedelcavaliere.com are all major credit cards, Paypal, Apple Pay, Google Pay.